This document is for HP PCs and tablets with Windows 10 or Windows 8.
Top 10 Best Free Virus Scan 2019. Rated #1 antivirus software 2019. These kind of scans can be run via some websites, quicker and easy to use but only as a one.
This document explains viruses and malware, provides instructions for removing viruses and malware, and offers suggestions for preventing future infections. There are thousands of viruses, software programs, and security threats that can harm your Windows computer, allow private information to be accessed by others, or make the computer perform slower.
Perform the steps in this document when the computer displays signs that it might be affected by a virus or malware, after the computer returns from service, or after running a system recovery. When the computer is serviced or when a system recovery is performed, the computer software is changed back to its original configuration, meaning it is set to the same condition as when the computer was first purchased. All software and driver updates that were installed on the computer, from the time it was first started, are lost. In this like-new condition, the computer is more susceptible to viruses because the added security updates have also been removed.
note:For business computers with antivirus and firewall configurations, a domain environment might have a specific configuration or scanner to assist. Inform your company's IT department or your local IT service of the issue so they can make sure other users in the environment are protected.
note:![Steps to download antivirus program Steps to download antivirus program](/uploads/1/2/5/6/125632221/404847632.png)
HP SmartFriend is a support service that can help you strengthen security and resolve vulnerabilities on your computer. For more information, see HP SmartFriend (North America only).